Joshua Nelson
Business Analyst
Education
- Dean's Honors List (all semesters)
- President of ACM Student Chapter
Experience
- Elicited and documented detailed business requirements for a new CRM implementation, bridging the gap between sales and engineering teams.
- Conducted 'As-Is' and 'To-Be' process mapping, identifying workflow bottlenecks and improving operational efficiency by 20%.
- Led User Acceptance Testing (UAT) phases, ensuring software deliverables met 100% of defined business criteria before launch.
- Collaborated cross-functionally to engineer and deliver core Business Analyst solutions with 99.9% uptime.
- Participated in automated testing and CI/CD pipelines, accelerating release cycles by 25%.
Projects
- Implemented distributed consensus protocol with leader election and fault-tolerant replicated state machine.
- Benchmarked throughput reaching 100,000 tasks/second across a 5-node cluster.