Contact & Support

We're here to help you navigate your job search with our tools. Choose the best channel for your inquiry below.

General Support

For account questions, template suggestions, or general inquiries.

Technical Issues

Found a bug or have a feature request? Please open an issue on GitHub.

Response Times

We aim to respond to all inquiries within 24-48 business hours. Since we are an open-source-driven team, community contributions and issue reports via GitHub are often addressed more quickly by our contributors.

Issue Reporting Guidelines

When reporting a technical issue or ATS parsing bug, please include:

The specific template or parser tool you were using.
Browser version and operating system.
Steps to reproduce the issue.
(Optional) A sample PDF, ensuring all personal/sensitive information is redacted.