Contact & Support
We're here to help you navigate your job search with our free, privacy-first career tools. Choose the channel that best suits your inquiry below.
Instant Feedback
Share suggestions, report formatting quirks, or request new features. Posts directly to our team Slack channel in real-time.
No account required • Instant notification
Direct Email
For account questions, template partnerships, press inquiries, or detailed bug reports requiring attachments.
Response within 24-48 business hours
Privacy-First Feedback: Your messages and feedback are delivered directly to our team Slack without persistent trackers, cookies, or third-party advertising scripts. We never sell or harvest your contact information.
Response Times
We aim to respond to inquiries within 24-48 business hours. Messages posted directly to our Slack channel are reviewed rapidly by our team and contributors.
Issue Reporting Guidelines
When reporting a technical issue or ATS parsing bug, please include:
- The specific template or parser tool you were using.
- Browser version and operating system.
- Steps to reproduce the issue.
- (Optional) A sample PDF, ensuring all personal/sensitive information is redacted.