Joshua Nelson
AI Specialist
Education
- Dean's Honors List (all semesters)
- President of ACM Student Chapter
Experience
- Architected a custom customer support chatbot using RAG and LangChain, resolving 40% of tier-1 support tickets automatically.
- Fine-tuned an open-source LLM (Llama 2) for a specialized legal use case, improving domain-specific accuracy by 35%.
- Developed advanced prompt engineering frameworks that reduced token usage and API costs by 20% while maintaining output quality.
- Collaborated cross-functionally to engineer and deliver core AI Specialist solutions with 99.9% uptime.
- Participated in automated testing and CI/CD pipelines, accelerating release cycles by 25%.
Projects
- Implemented distributed consensus protocol with leader election and fault-tolerant replicated state machine.
- Benchmarked throughput reaching 100,000 tasks/second across a 5-node cluster.